Privacy Policy

Last updated: October 18th 2026.

1. Introduction

Wild Atlantic Recovery (“we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, enquire about our services or book a mobile sports recovery session.

We aim to handle personal information in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) and Irish data protection legislation.

2. Who We Are

Wild Atlantic Recovery is based in Clounties, Leap, Co. Cork, P81 E921, Ireland.

For questions about this Privacy Policy or how your personal information is handled, contact us:

Email: info@wildatlanticrecovery.com
Phone: +353 87 032 2360

3. Personal Information We Collect

Depending on how you interact with us, we may collect the following information:

Contact information: Name, email address, phone number and other details you provide when making an enquiry or booking.
Booking information: Requested services, appointment details, event information and relevant booking communications.
Payment information: Transaction details needed to manage payments. Card details may be processed directly by our payment provider, where applicable.
Health-related information: Only where necessary and actually collected, information you voluntarily provide that is relevant to the safe delivery of a recovery session.
Technical information: Such as IP address, browser type, device information and website usage data, where collected through our website or permitted tracking technologies.

We aim to collect only the information necessary for the relevant purpose.

4. How We Collect Information

We may collect personal information when you:

Complete a contact or booking form.
Contact us by email, phone or social media.
Book or attend a recovery session.
Make a payment.
Browse our website, where permitted cookies or similar technologies collect technical information.

We may also receive relevant information from service providers involved in bookings or payments, where applicable.

5. How We Use Your Information

We may use your personal information to:

Respond to enquiries and provide information about our services.
Arrange and manage bookings, appointments and events.
Process payments and maintain appropriate business records.
Communicate with you about your booking or requested services.
Manage safety-related information where necessary and lawfully collected.
Maintain, protect and improve our website and services.
Send marketing communications where we have the appropriate permission or other lawful basis.
Meet our legal and regulatory obligations.

6. Legal Basis for Processing

Under GDPR, we must have a lawful basis for processing personal information. Depending on the circumstances, these may include:

Contract: Where processing is necessary to provide a service you have booked or to take steps at your request before entering into a contract.
Legal obligation: Where we need to retain or disclose information to comply with applicable law.
Consent: Where you have freely agreed to a specific use of your information, such as certain marketing communications, non-essential cookies or the processing of health information where explicit consent is required.
Legitimate interests: Where processing is necessary for legitimate business purposes and those interests do not override your rights and freedoms.

Where we process health information, additional conditions under Article 9 GDPR may apply. We will only process such information where a valid legal condition permits us to do so.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality and, where permitted, understand website usage.

Strictly necessary cookies may be used to provide services you have requested. Non-essential analytics, advertising and tracking cookies will only be used where the required consent has been obtained.

You can manage your cookie preferences through the controls provided on our website, where available.

The specific cookies, their purposes and their retention periods should be explained in our cookie information or cookie settings.

8. Sharing Your Information

We do not sell your personal information.

Where necessary, we may share information with trusted service providers that help us operate our business, such as:

Website hosting and website functionality providers.
Booking and payment service providers.
Email, communication and customer management providers.
Website analytics providers, where applicable.
Professional advisers or public authorities where required by law.

These providers may process information on our behalf or, depending on their role, act as independent controllers.

Where required, we take appropriate steps to protect personal information shared with third parties.

If information is transferred outside the European Economic Area, we will ensure that the applicable legal requirements and safeguards are met.

9. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purpose for which it was collected, including to provide services, manage bookings, meet legal obligations and resolve disputes.

Retention periods depend on the type of information and the reason it is held. Financial and tax records may need to be retained for legally required periods. Enquiry and booking information will be retained in accordance with our documented retention practices.

Where information is no longer required, we will securely delete it or anonymise it where appropriate.

10. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to those who need it for legitimate business purposes. No method of electronic storage or transmission can be guaranteed to be completely secure.

11. Your Data Protection Rights

Subject to applicable law and certain exceptions, you may have the right to:

Request access to your personal information.
Ask us to correct inaccurate or incomplete information.
Request deletion of your information.
Request restriction of processing.
Object to certain processing activities, including direct marketing.
Request a copy of certain information in a portable format.
Withdraw consent where processing is based on consent.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, contact us at info@wildatlanticrecovery.com.

You also have the right to lodge a complaint with the Irish Data Protection Commission at https://www.dataprotection.ie.

12. Marketing Communications

We may send promotional emails or messages where we have the appropriate consent or another legally permitted basis.

You can unsubscribe using the link in a marketing email, where available, or contact us directly to opt out.

We will continue to send necessary communications relating to bookings, payments or services where appropriate.

13. Information Relating to Children

Our services are not intended for individuals under 18 unless a service is specifically offered to them under appropriate arrangements.

We do not knowingly collect personal information from children without an appropriate lawful basis and any required safeguards or permissions.

If you believe a child has provided us with personal information inappropriately, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, website, data handling practices or legal obligations.

The latest version will be published on our website with its updated date. We encourage you to review it periodically.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Wild Atlantic Recovery
Clounties, Leap, Co. Cork, P81 E921, Ireland
Email: info@wildatlanticrecovery.com
Phone: +353 87 032 2360